At WashWave, we are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products, including portable washing machines and related services.

1. Information We Collect

We collect the following types of information to provide and enhance our services:

• Personal Information: When you purchase products, create an account, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment information.

• Non-Personal Information: We also gather non-identifiable information such as your IP address, browser type, device information, and usage patterns on our website through cookies and other tracking technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process and fulfill your orders and provide customer support.
• Communication: To communicate with you about your orders, account, or inquiries.
• Promotional Communications: To send promotional emails, newsletters, or updates (you can opt-out at any time).
• Website and Service Improvements: To enhance our website, products, and services.
• Personalization: To customize your browsing experience.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, optimize website performance, and analyze user behavior. These tools help us understand preferences, track website usage, and serve relevant content. You can manage cookie settings in your browser, but disabling cookies may limit some features of our site.

4. Sharing Your Information

WashWave does not sell or rent your personal information. However, we may share your information with trusted third parties for the following purposes:

• Service Providers: We share data with vendors and service providers who assist us with order fulfillment, payment processing, product delivery, and operational needs.
• Legal Requirements: We may disclose your information when required by law, such as in response to subpoenas, court orders, or governmental requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, no method of internet transmission or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights concerning your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request updates or corrections to any inaccurate or incomplete data.
• Deletion: You can request deletion of your personal information, subject to certain legal or contractual restrictions.
• Opt-Out: You can unsubscribe from marketing communications at any time by following the opt-out instructions in emails or contacting us directly.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party sites. WashWave is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

WashWave reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting, with the updated policy including an "Effective Date" at the top. We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

WashWave Customer Service
Email: info@wash-wave.com